PG&E Public Safety Power Shutoff

As part of PG&E’s wildfire safety efforts, PG&E is expected to turn off the power on days with a high risk of wildfire as part of its Public Safety Power Shutoff (PSPS) program. Customers are advised to prepare for outages that could last longer than two days. Outages can impact any PG&E customer, regardless of whether they live in a high fire-threat area. 

Before a PSPS, PG&E will aim to provide customers with 48 hours advanced notice via phone call, text or email. However, weather conditions can change quickly, and PG&E may unable to fully execute their noticing protocols.  

After the extreme weather event has passed, PG&E will conduct inspections and any necessary repairs before power can be restored. 

View the PG&E PSPS Fact Sheet (PDF)

用中文了解更多這項相關資訊 (PG&E PSPS Fact Sheet in Chinese, PDF)

Preparing for a PSPS

  • Make sure your PG&E billing information contains your current contact information to receive notifications
  • Plan for medical needs, like devices that use batteries/require power or medications that need to be refrigerated 
  • Prepare backup charging methods for phones or other devices
  • Keep hard copies of emergency numbers
  • Create or restock a home emergency kit that includes fresh batteries, flashlights, cash, and first aid supplies
  • Know how to manually open your garage door
  • Plan for the needs of your pets and livestock
  • Ensure backup generators are ready and safe to use

For additional wildfire and emergency preparedness tips, visit

Medical Baseline Customers

Through PG&E's Medical Baseline Program, customers who have special energy needs due to qualifying medical conditions can receive extra notifications in advance of a PSPS and also receive a lower rate on their monthly energy bill. 

To enroll in the Medical Baseline Program, customers must complete an application that includes fields that must be completed by their doctor. The application is available on the PG&E website.