Calling 9-1-1 or the Non-Emergency Number 408.299.2311
During an emergency, such as a crime-in-progress or any dangerous situation that may affect life or property, always call 9-1-1. Residents are also encouraged to call 9-1-1 when a suspicious person or vehicle is observed as they may be a sign of imminent crime.
The local non-emergency number, 408.299.2311, can be used for situations when suspects are long gone or there is no immediate danger to public safety, such as an abandoned bike. You may also request to remain anonymous when you call the non-emergency number. However, calling 9-1-1 automatically provides dispatchers with a call back phone number and location of the caller.
If you’re ever unsure of which number to call, don’t hesitate. It’s better to call 9-1-1 than not calling at all.